Things to Know

In the spirit of giving at Christmas time, we will donate a percentage of our profits to the Pancare Foundation this year.

Pre Ordering your Real Christmas Tree

To guarantee yourself a real Christmas tree we recommend pre-ordering online. We will have limited trees available for sale on a first in, first served basis from our local pick up locations. Please see our opening hours on the Say Hello page.

Pre-Orders Pick Up

If you pre-order your tree online and choose our local pick up option, the trees will be available from 7am on Sunday, 1 December or 7am on Saturday, 7 December. You can pick up your tree from our Red Hill or Hawthorne locations.


Red Hill Skate Arena

Pre-Orders Pick Up

Hawthorne Garage

Pre-Orders Pick Up

Delivery & Installation Service

If you pre-order your Christmas tree online, we can deliver your tree and install it in your living room. All you need to do is decorate and enjoy! 

Delivery and installation of your real Christmas tree starts from $60.00 if you live locally to our two Brisbane pick up points.

If you select delivery at the checkout you will be able to see our delivery charge for your location.

This year we have limited delivery slots available every day from Sunday, 1 December through to Saturday, 7 December. Be quick to ensure you don’t miss out!

If you are not home for delivery:

Please leave some instructions in the comments section at the checkout so we know where to leave your tree.

It is preferable that we leave the tree in a safe and secure area in the shade. If you could provide a bucket of water for the tree that would be even better.

If no one is home and we have no instructions we will not accept any responsibility for consequences of leaving the tree unattended.

Disposal of your tree after Christmas

For a fixed $50.00 fee (to most Brisbane suburbs), we will dispose of your tree after Christmas.

Collections will be on Friday, 27 December 2019. We will be in contact closer to the time by email to confirm a timeframe. All we ask is that you leave your tree out the front of your home.

Caring for your Christmas Tree

It is essential you follow these instructions to get the most out of your tree. Our trees are only as good as the care you give them.

Before you receive your tree we cut 1cm off the bottom to open up the pores. It is important to get the tree home and straight into water after doing so. Place the real Christmas tree in a Christmas tree stand (you can purchase them on our website). These stands can hold up to 4 litres of water as well as your tree.

Keep your tree in a cool, shady spot in the house away from heat sources and out of the elements. 

Make sure you check the water level daily – it is surprising how much water these trees absorb! If the water level drops below the trunk, the trunk may seal itself and not be able to absorb water and the stump will need to be cut again.

If you follow these instructions your tree should be at its best for approximately 3 weeks, although we cannot guarantee the longevity of any tree.

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